Mınımızıng Error Rates In The Logıstıcs Of Exam Documents In Dıstance Educatıon Usıng A Qr Code-Based Trackıng System

The delivery of documents to provinces for exam organizations conducted within the scope of

distance education involves serious logistical processes. Packaging, labeling, and tracking,

which are traditionally carried out manually, can cause many operational errors such as

incorrect packaging, incomplete delivery, and confusion. This study introduces a QR codebased digital tracking system developed to address these issues. Unique QR codes are printed

on each exam document and shipping box, and handheld readers are used during packaging and

shipping to match documents, boxes, and centers. The entire process can be digitally tracked

through the system, and verification can be provided during the shipping and delivery stages.

As a result of pilot applications and the rollout process, it was observed that the error rate, which was between 3% and 5% in previous years, was reduced to 0%, and approximately 40% time

savings were achieved in the process duration. In addition, the delivery process has doubled in

speed thanks to digital verification. User feedback also supports the reliability and practicality

of the system. This study demonstrates the contributions of digitalization in exam logistics and

serves as an example for institutions conducting similar operations.