Satisfaction Level of the Nursing Students Learning and Affecting Factors

Aim: In order to achieve the desired level of quality in education, it is necessary to regularly

assess the students’ satisfaction with the education/opportunities offered by the universities

they are studying at. The research was conducted to investigate the nursing students’ levels

of satisfaction with their education and the factors affecting these levels.

Method: The descriptive type research was conducted in the Faculty of Nursing of a State

University between April 2019 and January 2020. The research was conducted with 703

nursing students studying at the related faculty in the 2019-2020 academic year. The Student

Satisfaction Scale (Short Form) and an Introductory Characteristics Form to determine the

descriptive characteristics of the students were used in the collection of the study data. The

data were analyzed using SPSS 21 software. Descriptive tests, t test, ANOVA, Kruskal Wallis

test and Mann–Whitney U-test were used for statistical analysis.

Results: The mean age of the students was 20.64 ± 1.54. Of the students, 70.4% was female,

and 98.4% was single. The SSS-SF total score average (165.06 ± 37.50) of the students was at

a moderate level, and highest score average was in the “Instructors” sub-scale by 41.85 ± 8.70

points. The students’ levels of satisfaction with their education were found to be affected by

gender, year in university, academic achievement, status of preference of nursing department, status of love of the nursing profession, and participation in student clubs (P < .05).

Conclusion: As a result of the research, the level of satisfaction of the students was found to

be moderate, and the level of their satisfaction was found to be affected by some introductory

characteristics of the students.

Keywords: Student satisfaction scale, Education, Nursing