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Article 2025 · 0 citations

Evaluation of the Structure-Satisfaction Relationship in Health Organizations

Karatas, Murat, Naktiyok, Atilhan

Abstract

The aim of this paper, conducted in hospitals across T & uuml;rkiye, is to investigate the relationship between organizational structure and job satisfaction, as well as to evaluate its impact on expectations and overall satisfaction. In this context, a study was carried out in hospitals operated by the Ministry of Health (MoH), universities, and private entities, examining how employees perceive the levels of formalization, centralization, complexity, and specialization that constitute the organizational structure, and how these factors influence their job satisfaction levels. We also aimed to perform a comparative analysis by illustrating the relationship between structure and satisfaction in hospitals with different ownership types, while proposing structural variables to enhance job satisfaction. The findings indicate that private hospitals significantly differ from publicly-owned and university hospitals at a notable significance level. When comparing complexity levels among hospitals, it was observed that MoH hospitals exhibited a negative difference compared to both private and university hospitals.

Keywords
Healthcare Organizations Job Satisfaction Ministry of Health Organizational Structure Structural Variables in Healthcare System JOB-SATISFACTION FORMALIZATION COMPLEXITY DIMENSIONS DECISION
WoS Categories
Economics
Sustainable Development Goals
Citation
Journal
JOURNAL OF MEHMET AKIF ERSOY UNIVERSITY ECONOMICS AND ADMINISTRATIVE SCIENCES FACULTY
Year
2025
Volume
12
Issue
2
Pages
386-408
ISSN
2149-1658
DOI
10.30798/makuiibf.1385142
WoS UID
WOS:001523328200002
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